Please be aware of fraudulent phone calls, text messages, and/or e-mails that appear to be from your bank and ask for your personal or account information.
Remember: First National Bank will never ask for personal, account information by e-mail, or solicit account information by phone. If you receive a suspicious phone call, text or e-mail, do NOT give out any personal or account information. If you have replied to one of these fraudulent messages, during business hours please call our Customer Service immediately at 936-594-2564 or after hours at 888-263-3370.
To help you defend yourself against fraud, First National Bank provides you with some general information to help you safeguard your accounts and privacy from identity theft, and online fraud:
By law, once you report the loss or theft, you have no further responsibility for unauthorized charges.
If you suspect fraud, you may be asked to sign a statement under oath that you did not make the purchase(s) in question.